Refund Policy

Unless an item arrived damaged, defective, or incorrect (see Section 3), you are responsible for the cost of return shipping, and original shipping charges are not refunded (except where required by law; see Section 9).

We recommend using a trackable shipping service. We cannot issue a refund for a return that does not reach us.

If your order arrives damaged, defective, misprinted, or is not the item you ordered, contact us within 30 days of delivery with your order details and photos of the item and packaging. We will, at your choice and subject to availability:

• —Send a replacement at no additional cost, or
• —Issue a full refund, including the original shipping charge.

In these cases we cover any return shipping, or may let you keep the item.

Most Moar Nation merchandise is produced in limited quantities and is not restocked once sold out. Because of this:

• —Exchanges (for example, for a different size) are subject to availability. If the item you want is sold out, we will refund your return instead.
• —Replacements for damaged or defective items are also subject to availability; if none remain, you will receive a full refund.
• —Returned limited-edition items may be made available again to other fans.

Please check size information before ordering, as a sold-out size cannot be exchanged.

• —Items returned more than 30 days after delivery.
• —Items that have been worn, washed, altered, or damaged after delivery.
• —Items returned without their original tags, where tags were attached.

This does not limit your rights for damaged, defective, or incorrect items (Section 3) or any rights you have under applicable law.

Once we receive and inspect your return, we will email you to confirm whether it has been approved. Approved refunds are issued to your original payment method through our payment processor, Stripe, typically within 10 business days. Your bank or card issuer may take an additional 5–10 business days to post the refund to your account.

Some merchandise purchases include premium access to a series. If you return such an item, we may remove or shorten the premium access that came with it.

If you need to cancel an order, contact us as soon as possible. If the order has not yet shipped, we will cancel it and issue a full refund. Once an order has shipped, it can no longer be cancelled, but you may return it under this policy.

If your order has not arrived within 30 days of its estimated delivery date, contact us and we will investigate with the carrier. If the package is confirmed lost in transit, we will send a replacement (subject to availability) or issue a full refund. Please make sure your shipping address is correct at checkout; we are not responsible for orders delivered to an incorrect address provided by you.

If you live in the European Union, the European Economic Area, the United Kingdom, or Switzerland, you may also have a statutory right to cancel your purchase within 14 days of receiving it, without giving a reason. Our 30-day return window already covers this period. If you cancel under this statutory right, we will also refund the standard delivery cost you originally paid; you remain responsible for the cost of returning the item. Nothing in this policy limits any rights you have under the consumer laws of your country.

This policy applies to physical merchandise only. Refunds for one-time donations, contributions without a physical item, memberships, and premium access are handled under Section 8 of our Terms of Service.

Email us at contact@zikvid.com with:

• —The email address on your Moar Nation account and the date of your order.
• —The item(s) you want to return and the reason.
• —Photos, if the item arrived damaged, defective, or incorrect.

We will reply with return instructions and the address to send the item to.

We may update this Refund Policy from time to time. The version in effect on the date of your purchase applies to that purchase. Changes are effective when posted on this page, as shown by the date at the top.